Use customer feedback surveys to improve customer experience
Encourage your customers to tell their opinion by filling a one-page mobile survey. A unique QR code and a customizable short link is available for every survey.
Place the QR code where it’s easy to notice and share the short link online to your customers. Thus guests can send you their feedback even on-the-spot using their mobile device.
Ask for your customers’ email address to provide discount or a coupon for their feedback. This is also a good way to send direct answers to their complaints, suggestions or complements.
Listen to what your customers say, build a better relationship with them and provide better experience. And keep asking for their feedback!